Cancellation Policy

A cancellation fee may be levied on a customer on account of cancellation of orders by customer on the Website. Such Cancellation Fee shall be charged based on the time during which the customer opts to cancel the order upon placing/confirming the said order on the Website. It is clarified that there will be free cancellation of orders only for the 12 hours of placing an order, Cancellation Fee will be levied on applicable products.

Why is Cancellation Fee charged?

Cancellation Fee is charged to compensate for the slot, time and effort incurred in processing an order and to compensate the logistics service providers for incurring a cost when they ship the order.

How will the Cancellation Fee charged?

The Cancellation Fee shall be deducted from the amount paid by the customer for the said cancelled order.

stufx.com reserves the right to modify/waive off the Cancellation fee from time to time. The Cancellation fee shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws for making payments to stufx.com.